Description: This course tackles a challenge nearly every workplace faces — miscommunication that quietly erodes trust and collaboration — by grounding communication theory in real workplace contexts. Learners move through a deliberate sequence (recognizing, understanding, preventing, and repairing) via relevant scenarios and low-stakes interactivity. The result treats communication as a learnable, improvable competency rather than a soft skill to check off. 

Target Audience: Adult professionals who regularly collaborate with team members and stakeholders.

Description: Included as part of the RISE course, this scenario-based assessment places learners directly inside a realistic workplace project, where miscommunication naturally arises from three different relationships: conversations with upper management, a negotiation with a stakeholder, and collaboration with a coworker. As learners navigate each interaction, immediate feedback reinforces their understanding while their choices shape a final score across different competency areas - creating an authentic, consequence-driven learning experience. 

Target Audience: Adult professionals seeking to apply communication repair strategies in realistic, high-stakes interpersonal situations involving leadership, stakeholders, and team members.